From around 16:30 to around 16:40 on April 15, 2025, there was a problem with the execution of regular tasks of gusuku Customine Job Runner and Webhook of the kintone app.
We apologize for the inconvenience caused to our users.
Date and time of occurrence From around 16:30 to around 16:40 on April 15, 2025
Affected area Some customers who use regular tasks of Job Runner and Webhook of the kintone app in gusuku Customine
Cause of occurrence Some jobs were affected by a failure in the infrastructure of the cloud vendor we use.
次の場所のその他のトピック：
Maintenance and incident announcement / 障害・メンテナンス情報
[R3] Support
平素はgusuku Customineをご利用いただき、誠にありがとうございます。
2025年4月15日16時30分頃から16時40分頃まで、
gusuku Customine Job Runnerの定期実行タスクおよびkintoneアプリのWebhookの実行に問題が発生しておりました。
ご利用中のユーザー様には、ご不便をお掛けしましたことをお詫び申し上げます。
発生日時
2025年4月15日16時30分頃から16時40分頃まで
影響範囲
gusuku CustomineでJob Runnerの定期実行タスクおよびkintoneアプリのWebhookをご利用中の一部のお客様
発生原因
弊社が利用しているクラウドベンダーのインフラに障害が発生したため、一部のジョブがその影響を受けました。
Thank you for using gusuku Customine.
From around 16:30 to around 16:40 on April 15, 2025,
there was a problem with the execution of regular tasks of gusuku Customine Job Runner and Webhook of the kintone app.
We apologize for the inconvenience caused to our users.
Date and time of occurrence
From around 16:30 to around 16:40 on April 15, 2025
Affected area
Some customers who use regular tasks of Job Runner and Webhook of the kintone app in gusuku Customine
Cause of occurrence
Some jobs were affected by a failure in the infrastructure of the cloud vendor we use.